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Customer Support

Our Support is always happy to help you with any questions.

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Tron

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Answers to Common Queries

Got Questions? We've Got Answers!

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What is a dedicated blockchain node, and why do I need one?

A dedicated blockchain node is a node just for you. No one else has access to it and you don't have to share your node resources with other users. This allows a lot of power and security.

What blockchain networks are supported by your node service?

We currently support Tron, Ethereum and Binance Smart Chain.

How can I pay for my dedicated node?

You can pay with credit card using Stripe. With our payment partner Forumpay it is possible to pay with cryptocurrencies like Bitcoin, Ethereum and Tron as well.

Is there a trial period or demo available to test your node service?

There is no trial period for our dedicated Blockchain nodes. But once you register, you have free access to our shared nodes to test latency, performance and reliability.

Can I monitor and analyze the performance of my dedicated node?

Within our Dashboard you can see key metrics like uptime, requests per second and hardware usage of your Blockchain node.

What security measures are in place to protect my data?

To access your node, you need your personal API key. Keystore files are protected and encrypted. As there is only one Node per server, only you can access it.

How reliable are the dedicated nodes in terms of uptime?

We are happy to provide an average uptime of 99.95%. In case of required maintenance we will notify you in time.

Tested and Trusted

Reviews That Speak for Themselves

“I'm absolutely thrilled with the flawless performance and top-notch security of this Blockchain Node as a Service provider – their dedicated nodes have become an indispensable asset, and I can't recommend them enough!”

Emil M

Fennel Swap

"The level of customer support I've received from this Blockchain Node as a Service provider is simply unparalleled – they have gone above and beyond to address any queries or concerns I had promptly, making me feel valued as a customer and confident in their service!"

Ulrich B

CryptoFlys

“From the seamless integration with my existing infrastructure to the scalability that effortlessly accommodates my growing blockchain needs, I've been thoroughly impressed by the performance and versatility of this provider's dedicated nodes – they've truly elevated my blockchain projects!”