Refund Policy

Purchases of Blockchain Nodes via our website will be processed by FastSpring.

The consumer expressly agrees that Chaingateway UG (haftungsbeschränkt) can start executing the contract before the end of the cooling-off period.

The consumer expressly agrees that he loses his right of refund by giving his consent at the beginning of the execution of the contract (§ 356 paragraph 5 BGB, german law).

Corporate customers are not entitled to refunds under German law.

Eligible refunds are individually reviewed and approved by our team.

Unjustified refund requests can be refunded as a gesture of goodwill, but there is no right to do so.

If you would like to request a refund, please send us an email with account information and refund reason to We will get back to you with a decision within 5 business days.